Frequently Asked Questions (FAQ)

  1. What is Boovs and how does it work?

    Boovs is a platform that operates in the field of health tourism. It connects users with leading hospitals and clinics in Türkiye. Boovs helps patients find the most suitable healthcare providers for their needs, plan their treatment processes, and offers support before and after surgery. Boovs does not provide medical services directly; it only acts as an intermediary.

  2. What treatments are available through Boovs?

    Boovs facilitates access to a wide range of healthcare services, including hair transplants, dental aesthetics, breast augmentations, rhinoplasty, eye surgeries, IVF treatments, and many more. For more information about our extensive range of treatments, please visit our services page.

  3. Is it safe to use Boovs services?

    Yes, Boovs collaborates with reliable and high-quality healthcare providers. Our partners hold international certifications and accreditations, ensuring they provide services at high standards. Boovs prioritizes patient safety throughout the entire process.

  4. How is my treatment process planned?

    Your treatment process is planned directly with the healthcare provider you select through real-time communication. The Boovs platform allows you to connect directly with the appropriate hospital or clinic. You can finalize treatment details, dates, and other important information by discussing them directly with the provider and completing the purchase process. Boovs guides you through this process and provides support at every step.

  5. Do I need to pay an additional fee to work with Boovs?

    No, Boovs does not charge any extra fees for its intermediary services. Treatment costs are determined based on the prices set by the selected healthcare provider. Boovs manages your treatment process with the most competitive prices and complete transparency.

  6. Do you provide travel and accommodation services?

    Currently, Boovs does not offer travel and accommodation services. However, we aim to enhance the Boovs platform by integrating these services with the best partners in the near future. Stay updated with Boovs for announcements about when these services will be available.

  7. Do you offer post-treatment follow-up services?

    Yes, Boovs continues to support patients even after their treatment. We closely monitor your recovery process and maintain communication with your healthcare provider when needed. Additionally, our remote follow-up services ensure that your recovery progresses smoothly.

  8. How can I get support if I have language barriers?

    Boovs provides support to ensure that you do not face language barriers when communicating with healthcare providers. For translation services during meetings with hospitals and clinics, you can consult your healthcare provider or request guidance from the Boovs support team.

  9. From which countries can I access services through Boovs?

    Boovs serves a wide patient base worldwide, primarily in European countries. If you have specific requirements regarding the country from which you wish to receive healthcare services, please contact the Boovs support team for detailed information.

  10. What criteria are used to select your healthcare providers?

    Boovs carefully selects the healthcare providers it collaborates with. Hospitals and clinics are evaluated based on criteria such as compliance with international standards, patient satisfaction, certifications, and accreditations.

  11. What preparations should I make before traveling to Türkiye for treatment?

    Before your treatment, it is important to prepare your medical reports and test results. Your chosen healthcare provider will inform you about all necessary documents and preparations. Additionally, you should complete your passport and visa procedures and make your travel arrangements.

  12. Are the prices of the services offered on the Boovs platform fixed?

    The prices of services offered on the Boovs platform may vary depending on the selected healthcare provider and the requested treatment. Boovs ensures price transparency by clearly specifying the details and costs of each service.

  13. How are payments made through Boovs?

    Payments are securely made directly through Boovs. Boovs holds the payment securely in the system for 14 days and then transfers it to the healthcare provider where the service has been or will be received. This ensures that your money is securely protected and that the service is completed smoothly.

  14. What should I consider during the post-treatment recovery period?

    The post-treatment recovery process varies depending on the treatment you received. Your healthcare provider will provide detailed information about post-surgical care and what to pay attention to. It is important to follow the prescribed medication regimen, adhere to your doctor’s advice, and attend the scheduled follow-up appointments.

  15. Do you provide treatment and travel insurance?

    Currently, Boovs does not provide treatment and travel insurance directly. However, we recommend that you obtain personal insurance to cover potential risks during your travel and treatment. In the future, we aim to integrate insurance services with the best partners to further enhance the Boovs platform.

  16. What should I do in case of an emergency?

    In the event of an emergency, you should seek support from local healthcare services first. Boovs guides you on planned healthcare services but does not provide direct support for emergency medical interventions. In an emergency, please contact healthcare providers in the country where you are located.

  17. What information do I need when contacting Boovs?

    When contacting Boovs, having basic information about your treatment needs and personal details is sufficient. By providing your medical history, treatment preferences, and contact information, you can receive faster and more accurate service.

  18. How can I contact Boovs?

    Reaching us is very easy! You can contact our support team via live chat, email ([email protected]), or phone. You can also send us your inquiries by filling out our contact form. We will get back to you as soon as possible.