Terms & Conditions

BOOVS TERMS AND CONDITIONS OF SERVICE

These Terms and Conditions of Service (“Agreement”) are made between Dixjuin Digital Agency & Software Solutions Inc. (hereinafter referred to as “Boovs”) and the users accessing Boovs’ digital platform (boovs.com) and benefiting from its services (hereinafter referred to as the “User”). All transactions conducted via Boovs.com are subject to this Agreement.

1. Definitions and Parties

• Boovs:
• Company Name: Dixjuin Dijital Ajans ve Yazılım Çözümleri A.Ş.
• Address: Yıldırım Beyazıt Mah. Aşık Veysel Bulvarı Erciyes Teknopark 3 No: 67/4 Melikgazi Kayseri Türkiye
• Tax Identification Number: 2951211903 (Erciyes)
• Trade Registry Number: 59232
• MERSIS Number: 0295 1211 9030 0001
• KEP Address: [email protected]
• Email Address: [email protected]
• User: Any individual or legal entity accessing the Boovs digital platform (boovs.com), benefiting from its services, and agreeing to this Agreement.
• Website: The boovs.com website, the digital platform provided by Boovs. All services, information, and content offered through the website are subject to this Agreement.

2. Purpose and Scope of the Agreement

• This Agreement governs Users’ access to health tourism intermediary services provided through Boovs.com, how they can use these services, and the rights and obligations of the parties.
• Boovs acts as a bridge between health service providers and users, organizing treatment processes and guiding users. Boovs is not responsible for the provision, quality, or outcomes of medical services.

3. Description of Services

• Intermediary Services: Boovs connects users with leading health service providers in Turkey and assists in planning treatment processes. Boovs only provides guidance and does not influence medical decisions, which are the responsibility of the health service providers.
• Consultancy Services: Boovs provides users with pre- and post-treatment information and guidance. This service is limited to providing information and direction and does not constitute medical advice or guarantees.
• Transactions via the Website: Users can purchase services, schedule appointments, and communicate with health service providers through the boovs.com website. Boovs is responsible for ensuring accurate information but is not liable for the delivery of services.
• Payment Security: Boovs ensures that payments made by users via the website are securely transferred to the health service providers. Boovs acts only as an intermediary for these payments and bears no financial liability for payment issues.

4. Boovs’ Responsibilities

• Selection of Service Providers: Boovs takes care in selecting and promoting health service providers but is ultimately not responsible for the qualifications and quality of services provided. Users are responsible for reviewing the licenses, certificates, and accreditations of health service providers.
• Service Continuity and Technical Support: Boovs commits to maintaining continuous access to the platform but is not responsible for service interruptions due to maintenance, updates, or technical issues. Users acknowledge that Boovs will not be held liable for any damages resulting from such interruptions.
• Data Security: Boovs implements necessary technical and administrative measures to protect users’ personal data. User data is processed only to the extent necessary and in compliance with legal obligations. Users agree to review Boovs’ data security policies available on Boovs.com.

5. User Responsibilities

• Providing Accurate Information: Users agree to use the Boovs.com platform for its intended purposes and to provide accurate and complete information. Users are responsible for the consequences of providing false or misleading information.
• Use of Services: Users are responsible for paying for the services obtained through Boovs within the specified time frame. Any delays in payments and resulting charges or other financial liabilities are the responsibility of the user.
• Misuse of the Platform: Users agree not to use Boovs.com for malicious, illegal, or reputation-damaging purposes. Such misuse constitutes grounds for termination of the Agreement and initiation of legal action.
• Acceptance of Treatment and Service Risks: Users acknowledge and accept all risks associated with the services they receive from health service providers. Boovs has no liability for these risks.
• Meeting Eligibility Requirements: Users are responsible for meeting all eligibility criteria set by the health service providers to receive health services. Boovs does not accept liability if the eligibility conditions are not met.

6. Disclaimer of Liability

• Medical Outcomes and Complications: Boovs is not responsible for the results or possible complications of the medical services provided to users. Medical decisions are made solely by the health service providers, and Boovs has no role in these decisions.
• Disclaimer of Warranties and Indemnification: Boovs does not warrant that the services will be provided at a specific quality level or meet user expectations. Any claims for compensation against Boovs are expressly disclaimed under this Agreement. Users acknowledge that Boovs does not guarantee the outcomes of the services in any way.
• Insurance and Additional Services: Boovs does not provide health insurance, travel arrangements, accommodations, or other ancillary services and is not liable for any issues or deficiencies arising from these services. Users are responsible for arranging these services on their own.

7. Privacy and Data Protection

• Data Processing and Sharing: Users consent to Boovs processing, storing, and sharing their personal data with authorized health service providers as necessary. This information will only be shared when required and within the legal framework.
• Data Protection Standards: Boovs complies with GDPR and other relevant data protection laws and takes all necessary security measures accordingly. Users can access Boovs’ data security policies via Boovs.com. In the event of a data breach, Boovs will act in accordance with legal obligations.

8. Cancellation and Refund Policies

• Cancellation Procedure: Users are subject to the cancellation procedures established by the relevant health service provider when canceling services obtained through Boovs. Boovs only provides information and guidance in this process and is not liable for the consequences of cancellations.
• Refund Conditions: Refund requests must be made directly to the health service provider, and it is acknowledged that Boovs has no financial liability in the refund process. Users declare acceptance of the refund policies set by the health service provider. Boovs’ role in the refund process is limited to acting as an intermediary.

9. Legal Disputes and Jurisdiction

• Resolution of Disputes: Any disputes arising from this Agreement shall be governed by the laws of the Republic of Turkey, and the courts and enforcement offices of Kayseri shall have jurisdiction. Users agree to accept the jurisdiction of Turkish courts before pursuing any claims against Boovs.
• Jurisdiction Declaration: Users agree to this jurisdiction and undertake not to apply to any other judicial authority. Users understand that any claims outside Boovs’ jurisdiction will not be accepted. Additionally, users acknowledge that attempts to file suits in other countries will be considered invalid.
• International Users: Boovs does not guarantee compliance with the health service regulations of users' countries. Users are responsible for ensuring compliance with the health service regulations applicable in their home country.

10. Changes and Updates

• Changes to the Agreement: Boovs reserves the right to unilaterally amend the terms of this Agreement. Changes will be announced via the Boovs website (boovs.com) and will take effect upon user approval. Users who do not approve the changes may not continue using the services.
• Approval of Changes: Users are responsible for keeping track of changes and providing approval within the specified period. Users’ silence or continued use of the services will be deemed acceptance of the changes. Boovs will assume the changes have been accepted by the user in such cases.

11. Term and Termination of the Agreement

• Term of Validity: This Agreement takes effect on the date it is approved by the user and remains in force until terminated by either party. Users may terminate the Agreement by closing their account through Boovs.com or providing written notice to Boovs.
• Termination and Responsibilities: The parties have the right to unilaterally terminate this Agreement. In the event of termination, the obligations and responsibilities assumed by the parties under this Agreement shall continue after termination. Boovs does not accept any liability for compensation due to termination. Boovs reserves the right to cease providing services after receiving a termination notice.
• Future Legal Regulations: Boovs acknowledges that future legal regulations may affect its services and undertakes to make the necessary adjustments to comply with these regulations. Users accept that such regulations may impact the terms of service.